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Discontinued No longer available.

Saeco Products

Saeco RI973721

Vienna Plus RI9737/21 Automatic Espresso Machine With Pannarello To Froth Milk As You Like, Removable Brewing Group, Double Shot, Removable Water Tank & In Graphite
★★★★★ ★★★★★
(22)

Vienna Plus RI9737/21 Automatic Espresso Machine With Pannarello To Froth Milk As You Like, Removable Brewing Group, Double Shot, Removable Water Tank & In Graphite

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Trips to the coffee shop are a thing of the past when you use the Saeco Vienna Plus RI9737/20 Automatic Espresso Machine. Using OptiDose technology and the Aroma System pre-brewing cycle, you can tailor the strength and consistency of your espresso. A Pannarello steam wand lets you froth milk perfectly, while removable parts make it easy to keep this machine clean.  Available at AppliancesConnection

Features:

Pannarello to froth milk as you like
With the pannarello you can froth your milk exactly according to your preferences. Just dip the pannarello in the milk, while slowly stirring the milk with a rotary movement. Froth the milk as long as you want for more or less foamy mikfroth.

Removable brewing group
The brewing group is at the heart of every fully automatic coffee machine and it should always be kept clean. A task that doesn’t get any more convenient than with a Saeco: remove, rinse and re-insert – finished.

Double shot
With the double shot it is easy to serve 2 espresso's at a time.

Removable water tank
The water tank can be easily refilled under the tap 

Specifications:

Easy to use
Usage Removable brewing group
Weight and dimensions
Coffee bean capacity 12.35 ounces
Dump box capacity 15 servings
Water tank capacity 1.7 l
Features
Pannarello Plastic
Removable watertank Yes

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Overall Rating ☆☆☆☆☆ ★★★★★ 4.6
Ease of Use 4.6
Meet Expectations 4.6
Bang for Your Buck 4.6
Average rating out of 22 reviews
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Customer Reviews

Great for the first 9 months or so...

By  from Austin, Texas  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 3

Loved the machine. Here at the end of the warranty period, I've had to send the machine in for service twice. Both times folks at Phillips have been helpful. I hope I don't have a lemon cause I love the coffee.


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

A solid product for the price

By  from Los Angeles, CA, USA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 5

Recommended Product:

Our Vienna Deluxe stopped grinding after about 10 years. Everything else was still going strong, and we used it heavily for that period of time. We've bought more than a dozen for friends and family..different models, but within that price range and style. The Deluxe was our first unit....made some clunking and vibrating sounds, but they all do to some extent. No complaints here. Just received our Vienna Plus. Like several others we bought earlier, it has a tendency to "squeal" a bit when dispensing. Otherwise, it's quieter than the old unit, no "clanking" noises or vibrating when dispensing. The components fit a bit tighter than the old unit, by design, probably. We use R.O water, never had to descale the old unit, and won't here, either. Negatives: The squealing noise and lack of water volume control Positives: Nice design (narrow for countertops), great cup of coffee or expresso, good foam, good steamer, price (under $400 most everywhere)


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

Makes a good cup of coffee

By  from Seattle, WA, USA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 4

Recommended Product:

We like the ease of this automatic machine, and actually were surprised that we have been able to dial in a strong shot of espresso with a decent crema on top. The machine is noisy, clacking and clicking as it goes through its program. I wonder if the metal faced version is less noisy, this one is all plastic. It took a while to get the right grind and the right water flow, the manual isn't all that helpful. I found a video on line on how to deep clean the machine, which is good to know about. Had the machine about 3 months, hoping it lasts, with all the moving parts.


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

Unbeatable value

By  from Palm Desert, CA, USA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 5

Recommended Product:

This product is excellent - fully automatic, continues to perform beyond our expectations, after several years - we own 2 of these. Great value for the money.


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

Basic, reliable, easy to maintain!

By  from Seattle, WA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 5

Recommended Product:

I've only had my Vienna Plus for 4 months, but I've used it every single day and I'm yet to have any problems. It's simple to clean, easy to use, and makes great espresso drinks. For how much you pay for it, I wish it were made of metal, not plastic. The buttons fall off of mine periodically (they're easy to reattach, so not a huge problem).


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

Durable workhorse, superb coffee

By  from Panama City, FL, USA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 5

Recommended Product:

I have had my Vienna for five years now. At one point recently it finally needed a new set of seals, which were easy to find and install. I cannot say I have babied it, either. If it ever wears out, I will surely miss it and will have to get another !


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

Espresso rules!

By  from Manhattan, New York, NY, USA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 5

Recommended Product:

This machine was a gift for my fiancee and it cranks out an average of 5 coffees a day. So far never gave us any issues. Cleaning is easy and quick.


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

Fabulous!

By  from Evanston, IL, USA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 5

Recommended Product:

I am on my second Vienna Plus. My first one lasted over 8 years before I felt it was time to replace it, although it does still work. This machine is super easy to use and very convenient. I've had more expensive super-automaticas, but I came back to this machine because it makes great espresso/lattes without any hassle. The only things I would change, would be to make the machine smaller, and to replace some of the plastic with metal. Still, a great product at a very competitive price!


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

Strong work horse for any coffee dream.

By  from Eugene, OR, USA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 5

Recommended Product:

I have owned several of these units and give them as gifts. My first one is 7 years old and still cranks out ten to twelve shots a day every day. They are reliable, simple to use, and can make any coffee drink you can dream up quickly and tastily. It's a great value for a versatile but no nonsense machine.


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7

Instant gradification

By  from Irvine, CA, USA  Verified Owner
Overall Rating: ☆☆☆☆☆ ★★★★★ 5

Recommended Product:

Easy to use, with a press of one button you get everything you want!


Written by a customer while visiting www.usa.philips.com/c/espresso/182463/cat/en/#/cp_tab7
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    Model

  • Brand:Saeco
  • SKU:RI973721
  • UPC:708461104038
  • Stock Id:305125
  • Product Number:RI9737/21
  • Series:Vienna Plus

    Appearance

  • Color:Graphite

    Technical Details

  • Weight:24.00 lbs