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Appliance Delivery & Installation Services

Appliances Connection Appliance and Installation Services

Appliances Connection offers free nationwide delivery on all orders over $99 (though some exclusions may apply). To find out if you qualify you can input your shipping zip code in your cart. Expedited Shipping is available upon request. To request expedited shipping (3 Days, 2nd Day or Next Day Delivery), please contact our sales department at 800-299-9470 option 1. With any delivery option, please note, if you have stairs, and forgot to add them to the invoice, and the driver has not yet delivered the package, you can still call and have them added. The same goes for if any hinges must be removed due to the product not fitting through a door.

Delivery & Basic Hook Up of Major Cooking Appliances

This is what you can expect for the delivery and installation of your major cooking appliances. Below that, you'll find the appropriately marked list of additional services offered by Appliances Connection for an additional fee.

Refrigerators

  • Disconnect old refrigerator.
  • Level and center new refrigerator.
  • Reconnect existing waterline if in proper working condition.
  • Remove and dispose of all packaging material.

Additional Services Available for Refrigerators

  • Install new waterline and/or shutoff.
  • Haul away old refrigerator and dispose of environmentally.
  • Home alteration if needed.

Freestanding Ranges

  • Disconnect old range.
  • Level and center new range.
  • Install anit tip bracket.
  • Connect 4' range cord or flex gas line (Included in Install Kit).
  • Remove and dispose of all packaging material.

Additional Services Available for Ranges

  • Haul away old range and dispose of enviromentally.
  • Install gas shut off.
  • Convert to LP (with kit provided by manufacturer or purchased separately).
  • Home alteration if needed.

Cooktops

  • Disconnect and remove old cooktop.
  • Place new cooktop in existing counter opening.
  • Hook up to existing electric or gas supply (New flex gas line must be used).
  • Remove and dispose of all packaging material.

Additional Services Available for Cooktops

  • Haul away old cooktop and dispose of enviromentally.
  • Install gas shutoff.
  • Convert to LP (With kit provided by manufacturer or purchased separately).
  • Alterations to countertop or utilities priced per job.

Wall Ovens

  • Disconnect and remove old wall oven.
  • Place new oven in existing cabinet openeing and secure.
  • Reconnect existing electric or gas supply (New flex gas line must be used).
  • Remove and dispose of all packaging material.

Additional Services Available for Wall Ovens

  • Haul away old wall oven and dispose of enviromentally.
  • Install gas shutoff.
  • Convert to LP (With kit provided by manufacturer or purchased separately).
  • Home alterations if needed priced per job.

Built-In Refrigerators

  • Disconnect old refrigerator.
  • Level and Center new refrigerator.
  • Attach to existing cabinet.
  • Reconnect existing waterline if in proper working condition.
  • Remove and dispose of all packaging material.

Additional Services Available for Built-In Refrigerators

  • Install new waterline and/or shutoff.
  • Haul away old refrigerator and dispose of environmentally.
  • Modify opening for new refrigerator bid per job.

Slide-In Ranges

  • Disconnect and remove old slide-in range.
  • Level and center new range in existing opening.
  • Install anti-tip bracket.
  • Connect 4' range cord or flex gas line (Included in Install Kit).
  • Remove and dispose of all packaging material.

Additional Services Available for Ranges

  • Haul away old range and dispose of enviromentally.
  • Install gas shut off.
  • Convert to LP (with kit provided by manufacturer or purchased separately).
  • Home alteration if needed.

Pro Ranges

  • Disconnect and remove old range.
  • Level and center new range.
  • Install anti tip bracket.
  • Connect 4' flex gas line and/or range cord (Included in Install Kit).
  • Remove and dispose of all packaging material.

Additional Services Available for Ranges

  • Haul away old range and dispose of enviromentally.
  • Install gas shut off.
  • Convert to LP (with kit provided by manufacturer or purchased separately).
  • Home alteration if needed.

Over-The-Range Microwaves

  • Remove old microwave or venthood.
  • Install new mounting plate.
  • Secure microwave to mounting plate and cabinet.
  • Connect to existing ductwork if applicable.
  • Connect to existing outlet in cabinet.
  • Remove and dispose of packaging material.

Additional Services Available for OTR Microwaves

  • Haul away old microwave and dispose of enviromentally.
  • Install new outlet in cabinet.
  • Rework ductwork to fit new microwave.

Delivery of Laundry/Cleaning Appliances

This is what you can expect for the delivery and installation of your basic cleaning appliances, along with some additional services that we offer for a fee.

Dishwashers

  • Disconnect old dishwasher.
  • Level, secure, and reconnect new dishwasher to existing utilities with new flex waterline (Included in Install Kit).
  • Remove and dispose of all packaging material.

Additional Services Available for Dishwashers

  • Haul away old dishwasher and dispose of enviromentally.
  • Cut old dishwasher out due to new floor installation per job.
  • Modify cabinet or waterline for new dishwasher priced per job.

Washers

  • Disconnect old washer.
  • Remove shipping restraints, attach feet, and level washer.
  • Connect 4' fill hose and drain hose supplied by the manufacturer to existing utilities (Included in Install Kit).
  • Remove and dispose of all packaging material.

Additional Services Available for Washers

  • Attach Pedestal.
  • Haul away old washer and dispose of enviromentally.
  • Home alteration if needed.

Dryers

  • Disconnect old dryer.
  • Attach dryer feet and level.
  • Attach 4' dryer cord or flex gas line (Included in Install Kit).
  • Attach standard venting material (Included in Install Kit).
  • Remove and dispose of all packaging material.

Additional Services Available for Dryers

  • Attach Pedestal.
  • Stack dryer and washer.
  • Haul away old dryer and dispose of enviromentally.
  • Install gas shutoff.
  • Convert to LP (LP kit must be purchased separately).
  • Home alteration if needed.

Wall Mount & Under Cabinet Ventilation Hoods

  • Disconnect and remove old hood.
  • Secure new hood to wall or cabinet.
  • Reconnect to existing electric and ductwork (No modification kit required).
  • Remove and dispose of all packaging material.

Additional Services Available for Wall Mount & Under Cabinet Ventilation Hoods

  • Haul away old venthood and dispose of enviromentally.
  • Modify existing ductwork, electric, or cabinet to fit new hood.

Disposals

  • Disconnect and remove old diposer.
  • Remove and replace mounting collar.
  • Reconnect new disposal to existing drain pipes and electric.
  • Attach standard venting material (Included in Install Kit).
  • Remove and dispose of all packaging material.

Additional Services Available for Disposals

  • Haul away old disposal and dispose of enviromentally.
  • Modify or replace old drain pipes.

Compactors

  • Disconnect and remove old compactor.
  • Reconnect and secure new compactor to electric and cabinet opening.
  • Remove and dispose of all packaging material.

Additional Services Available for Compactors

  • Haul away old unit and dispose of enviromentally.

Built-In Icemakers

  • Disconnect and remove old icemaker.
  • Reconnect new icemaker to existing waterline, drain, and electric.
  • Secure icemaker to existing opening in cabinet.
  • Remove and dispose of all packaging material.

Additional Services Available for Built-In Icemakers

  • Haul away old unit and dispose of enviromentally.
  • Modify cabinet or existing waterline, drain or electric for new unit.
  • Install drain pump if needed.

Downdraft Ventilation Hoods or Cooktops with Downdraft

  • Disconnect old downdraft or cooktop.
  • Place new downdraft vent or cooktop in existing opening in counter and secure.
  • Reconnect existing electric or gas supply (New flex gas line must be used).
  • Reconnect existing duct to new unit (Without alteration).
  • Remove and dispose of all packaging material.

Additional Services Available for Downdraft Ventilation Hoods

  • Haul away old venthood and dispose of enviromentally.
  • Install gas shutoff.
  • Modify existing ductwork, electric, or cabinet to fit new hood.
  • Alterations to counter opening, ductwork, or utilities to fit new unit.

Additional Information

Advantages

When you choose Appliances Connection for your Appliance Delivery and Installation, you can enjoy these benefits:

  • Our experts will take care to respect your home and all packing materials will be removed after delivery and installation.
  • We offer free nationwide shipping to make the process of buying a new appliance incredibly easy for you.
  • Additional delivery and installation services may be available for some areas-- call us to be sure!
  • Our installation expert will make sure every necessary part is properly installed and if you are misssing a part they will offer to sell you any of the ones you may have missed in your initial purchase.

How to Prepare for Delivery

  • Please make sure to have the areas inside where the product will be placed easily accessible, including removing any doors to get the product inside.
  • Please make sure your old appliance is empty and ready to be disconnected before the arrival of your new appliance.
  • Please verify that you know where your electrical and water connections are located in your home prior to delivery.

Delivery & Installation Day

Here's what you can expect with our Free In-Home Delivery, available nationwide.

  • The delivery company will call you to provide you with the date and time of the delivery. They will give you a 4-6 hour window for the delivery date and time.
  • The order will be transportation directly from our warehouse to your location.
  • A courteousy call one hour before delivery will be made to alert you.
  • Our experts will safely lower your order from the truck to the ground and you'll be given a comprehensive Physical Inspection Form.
  • Your order is placed just inside your preferred entrance. Our service for trucking orders is for delivery to the garage or enterance of the house with no steps, unless otherwise ordered at the time of the delivery.

Frequently Asked Questions

What's included in your installation services?

All freestanding appliances will be uncrated, set in place, leveled, tested and connected to any existing proper utilities. In the event proper utilities and shutoffs, or venting sources are not available at the time of delivery, a complete hook up will not be possible or an additional fee will be added.

What does your Full Service Install entail?

Basic hook up service includes hook up and removal of all freestanding appliances such as freestanding refrigerators, ranges, washers and dryers. The new appliance will be tested to make sure it works correctly. All packing materials will be removed, and your home will be restored to its original condition.

What does your Complex Service Install entail?

Complex install services will require the purchase of additional services. This includes hook up and removal of all built-in appliances such as built-in refrigerators, cooktops, pro ranges, wall ovens, built-in microwaves, over-the-range microwaves (OTR), and built-in dishwashers. The new appliance will be tested to make sure it works correctly. All packing materials will be removed, and your home will be restored to its original condition.

What if I need an alteration to complete my install? Is that in the basic installation plan?

Basic installs do not include the alteration of your home or the uilities to which your appliance must be connected. If alterations to your home or utilities are required to complete the installation of your new appliance, you will be notified by the installer with a price for the additonal work needed. Any additional amount must be paidin advance before the installer begins work. If you choose not to have the product installed after your appointment has been set, you will be credited the amount you paid for installation minus a service call charge of $75.00.

What if I need an extra part during the installation process?

Don't worry! Our experts determine the parts/accessories needed to safely connect appliances to home utilities and offer to sell any needed parts, accessories or installation services not purchased at the time of the appliance sale.

Can you deliver my old appliances to a different address after my new ones are installed?

No, we do not relocate your old appliances to other places.

If my order can't be delivered to the spot I wanted because of space constrictions, can the delivery expert carry it there?

Our experts try to go above and beyond to provide you with a great elivery experience. However, for the sake of safety and the prevention of possible damage/injury, they will not lift or hoist your items over banisters or other obstructions, or push the items through windows to deliver your merchandise.

What happens if I can't be there to sign for a delivery?

In the case that someone is not available to accept delivery, our customer service should be notified no less than 48 hours prior to the scheduled delivery time. Upon notifying Appliances Connection, a new delivery date will be set up.

Are home alterations included in your installations?

Installs do not include alterations of your home or utilities to which your appliance is being connected. If alterations to your home or utilities are required you will be notified by the installer with a price for additional work needed. Any additional amount must be paid C.O.D. directly to the installer. If you choose not to have install completed you will be credited the amount you paid for the install minus a $75.00 trip charge.

Removal of Old Appliances



We offer removal services for units similar to the one you have purchased, within reason. For example, if you are purchasing a large freestanding refrigerator then the removal service will be for removal of the same type of item. When purchasing a built-in refrigerator, an option for removal of a built-in unit will display as a purchase option on the product page. Additional charges may apply for this service. Due to changing regulations, this service may not be available in all areas (mainly rural and less populated areas). The removal from the threshold of the residence is included and any additional floors or areas will require a surcharge.

Things to Keep in Mind

  • Appliances must be unplugged from electrical source, water source and gas source and located at threshold of residence.
  • Removal is not available in all locations.
  • Removal must be purchased with White Glove or White Glove with Installation Services only.
  • Removal does not include the disconnection of the old unit.
  • Removal does include the recycling of the old unit.
  • We will not move the item from one point in your home to another point in your home.

For answers to further questions you may have, please contact our customer support team at 800-299-9470.