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Help With Returns

 

Customer Satisfaction
Return/Exchange items
Return shipping/Restocking fee
When a restocking fee will not be charged
Information Regarding Large Items Shipped By Specialty Trucking
For Damaged Appliances Shipments
Defective Merchandise
Product Images Disclaimer


For Damaged Appliances Shipments:

We insure all of our shipments 100%. You must inspect your product thoroughly before accepting and signing for your merchandise. Even though damage may not be visible on the box, it is still possible that your product may be damaged. Check for damage on both the interior and exterior of the box before accepting delivery. If you notice damage to the product, refuse the package and note the damage on the bill of lading. Also, please contact our customer service department immediately. If any damages arise or are noticed after signing for the merchandise, the customer is responsible for filing all claims with the shipper. Once again, please make sure to thoroughly inspection all packages before signing.


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