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Ticket Status: Answered
Subject: Order Status
Order #: 856413
Summary: The Estimated Shipping Date For Your Order
AppliancesConnection (June 16, 2014, 4:27 PM):
Dear Amanda King,

We are currently waiting for the product/s that you have ordered to arrive to our warehouse from the manufacturer/vendor, The estimated shipping date for your order from our warehouse is on 07/01/2014. We will keep you posted on any status changes and updates on your order. Please note, your account will not be charged until your product(s) ship, in some cases your account will be authorized and charged so we can reserve the merchandise for you.

If you need to check the status of your order or make changes, please reply to this ticket and one of our team members will respond in a timely manner.

Thank you,
Customer Service
AppliancesConnection (June 18, 2014, 10:50 AM): [ANSWERED]
Dear Amanda King,

We have been informed by the manufacturer/vendor that the product/s has been slightly delayed. The new estimated arrival of the product/s to our warehouse for shipment is on 07/30/2014. We will keep you posted on any additional status changes of your order.

Please accept our most sincere apologies for any inconvenience this unforeseen delay in shipment may cause you. Please understand that this matter which affects all authorized sellers, is in control by the manufacturer and we will surely forward any available status updates to you via email.

For any inquiries, please respond to this ticket and one of our team members will respond in a timely manner.

Thank you,
Customer Service
Customer (July 12, 2014, 2:06 PM):
Are you sure it will ship sometime soon after you receive it on 7/30? If not, I will need to consider purchasing a different one as I am currently without a vanity
Customer (July 12, 2014, 2:07 PM):
Are you sure my vanity will ship pretty quickly after you receive it on 7/30/2014? If not, I will have to seriously consider cancelling this order and purchasing a different one probably locally as I am currently without a vanity as I based my bathroom project on the original date of 7/1.
AppliancesConnection (July 13, 2014, 2:25 PM): [ANSWERED]
Hello Amanda King,

We sincerely apologize for the delay in shipment and for any inconvenience it may cause you. Please take into account that this delay is in result to a manufacturer production backorder that affects all authorized sellers.
We will do everything we can to expedite this for you immediately. Once the unit comes in we will make sure it ships out right away. We do hope that the order comes in earlier than expected, at this time the manufacturer is telling us the date of 7/30/2014 for arrival to the warehouse. We will keep you fully updated expedite as quickly as possible.

We do understand that delays are very unsatisfactory. We are happy to work with you.

Thank you,
Customer Service
AppliancesConnection (July 30, 2014, 2:43 PM): [ANSWERED]
Dear Amanda King,

We have been informed by the manufacturer/vendor that the product/s has been slightly delayed. The new estimated arrival of the product/s to our warehouse for shipment is on 08/11/2014. We will keep you posted on any additional status changes of your order.

Please accept our most sincere apologies for any inconvenience this unforeseen delay in shipment may cause you. Please understand that this matter which affects all authorized sellers, is in control by the manufacturer and we will surely forward any available status updates to you via email.

For any inquiries, please respond to this ticket and one of our team members will respond in a timely manner.

Thank you,
Customer Service
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