Christmas Appliance Sale

Ticket System


Ticket Status: Answered
Subject: Other
Order #: 883914
Summary: Parts & Service
AppliancesConnection (Andy) (December 10, 2014, 6:47 PM):
Hello Mark Delucchi,

The parts were sent and delivered 11/12. Not sure where they are, I spoke to Gourmet this morning and I'm sending replacement parts out today.

Tim EuroChef USA, Inc.
Tel. (866) 844-6566
Fax: (631) 254-3426
Email: timk@eurochefusa.com



If you have any questions or concerns before I follow up with you, you may contact me in one of two ways, the first of which is by simply responding to this email. This is the easiest and fastest way to get a hold of me. The second is at the extension listed below; please keep in mind that I do work in an inbound call center and reaching me by phone may be difficult at times. With that in mind, I do have voicemail established and you are more than welcome to leave me a message, which I would respond back to within one to two business day. If you are unable to reach me and need to talk to someone right away please call 1-800-299-9470 and anyone on the floor will be able to assist you.

Thank you for choosing AC and have a great day!

Happy Holidays!

Thank you,
Customer Service
Andy C.
800-299-9470 EXT 2071
347-901-8984 Service cell#

You viewed this message on 12/10/2014 8:27 PM
AppliancesConnection (Andy) (December 19, 2014, 5:31 PM): [ANSWERED]
Hello Mark Delucchi,

As per our conversion, Verona is taking care of the issue. Please let us now if we are needed by simple reply to this ticket or call me direct.

If you have any questions or concerns, you may contact me in one of two ways, the first of which is by simply responding to this email. This is the easiest and fastest way to get a hold of me. The second is at the extension listed below; please keep in mind that I do work in an inbound call center and reaching me by phone may be difficult at times. With that in mind, I do have voicemail established and you are more than welcome to leave me a message, which I would respond back to within one to two business day. If you are unable to reach me and need to talk to someone right away please call 1-800-299-9470 and anyone on the floor will be able to assist you.

Thank you for choosing AC and have a great day!

Happy Holidays!

Thank you,
Customer Service
Andy C.
800-299-9470 EXT 2071
347-901-8984 Service cell#

You viewed this message on 12/20/2014 12:10 AM
Reply:
Attachment 1:
Attachment 2:
Attachment 3:
Attachment 4:
Attachment 5:


This communication is confidential, intended only for the named recipient(s) for this order and may contain trade secrets or other information that is exempt from disclosure under applicable law. Any use, dissemination, distribution or copying of this communication by anyone other than the named recipient(s) is strictly prohibited. If you have received this communication in error, please immediately notify us by calling 800-299-9470. Thank you!

Remember, you can always check out our Return Policy by clicking here.