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Help With Returns


Customer Satisfaction
Return/Exchange items
Return shipping/Restocking fee
When a restocking fee will not be charged
Information Regarding Large Items Shipped By Specialty Trucking
For Damaged Appliances Shipments
Defective Merchandise
Product Images Disclaimer

When a restocking fee will not be charged:

  1. If an order is cancelled prior to shipment of merchandise or 48 hours from time of placement, whichever is shorter.
  2. If product is materially different than represented or how it will perform.
  3. If product represented to be materially different as to the cost of the product or cost of shipping, handling or insurance.
  4. If the model number of an item received does not match the one that was initially ordered.

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