Help With Returns
Return shipping/Restocking fee
When a restocking fee will not be charged
Information Regarding Large Items Shipped By Specialty Trucking
For Damaged Appliances Shipments
Product Images Disclaimer
When a restocking fee will not be charged:
- If an order is cancelled prior to shipment of merchandise or 48 hours from time of placement, whichever is shorter.
- If product is materially different than represented or how it will perform.
- If product represented to be materially different as to the cost of the product or cost of shipping, handling or insurance.
- If the model number of an item received does not match the one that was initially ordered.