Cyber Monday Extended Sale 65% Off Kitchen and Laundry Packages 18 Months No Interest Financing

Contact Us

For eighteen years AppliancesConnection has been serving the needs of each and every customer who calls or logs onto our web site. Customer service is the most important aspect of our business, and we want to be there wherever and whenever you need us. If at any time you need advice, clarification or any additional information about a product we sell or a service we offer, or experience any problem whatsoever with our company, we want to hear from you. Thanks for shopping with us!

Submit a Ticket

Already contacted us? See responses.

Give Us a Phone Call or Send Us a Fax

You can call us toll-free at 800-299-9470 and faxes may be sent to 800-920-4633 at any time.
See the table below for available phone hours (EST timezone) and options/extensions.

Department: Phone # / Option: Hours:
Sun Mon Tues Wed Thu Fri Sat
Sales Inquiries / Product Information 800-299-9470 9:00 am - 6:00 pm 9:00 am - 7:00 pm 9:00 am - 4:00 pm Closed
Corporate Sales 800-299-9470
Option #1
10:00 am - 7:00 pm
Customer Service & Support 800-299-9470
Option #2
9:00 am - 5:00 pm 9:00 am -
7:00 pm
9:00 am - 6:00 pm 9:30 am - 4:00 pm
Billing Questions 800-299-9470
Option #3
Closed 9:30 am - 7:00 pm

Write Us a Letter

Any letters may be mailed to:
1870 Bath Ave., Brooklyn, NY 11214

Most Frequently Asked Questions

Here are answers to some of the most frequently asked questions from our lovely customers!

  1. How do I find out the status of my order?
  2. How do I get a copy of my invoice?
  3. How can I return/exchange an item?
  4. I forgot my password, how can I get it sent to me?
  5. How do I get my tracking number?
  6. How do I place an international order?
  7. How do I get a copy of a rebate?

Instant Service

There are a lot of things that you can be helped with instantly! Would any of the following pages be of help to you?

  1. Bulk Order Quote - Get a bulk order or corporate order quote.
  2. Contact Manufacturer - Contact the manufacturer of your product to resolve any issues such as product defects.
  3. Find Invoice - See an order invoice.
  4. Find Rebates - Find downloadable product rebates and start saving.
  5. Order Status - Check the status of your order
  6. Return an Item - Return an item you ordered
  7. Return Status - Check the status of your return